PRIVACY

 

VERSION 20/07/2018
The Privacy Policy forms part of the General Conditions governing this website.

 

Who is the controller of your data?

JLCA & AS. LAWYERS, S.L
Address: Av. Escandinavia 72, Manzana E, Local 7-8, C.C. Altomar 2, Gran Alacant
03130 Santa Pola (Alicante)
Spain
TAX ID (CIF): B53696050
Tel: (+34) 966 69 87 96
Mail: contact@jlcalawyers.com

You can contact us by any of the above means.

We reserve the right to amend or adapt this Privacy Policy at any time. Please read it. If you have registered an account or profile and log in to it, you will be informed of any amendments.

If you belong to any of the following groups, please see the information below.

               

WEBSITE OR E-MAIL CONTACTS

 What data do we collect through the website?

We can anonymously process your IP address, the operating system or browser you use, and even the length of your visit.

By providing your data in the contact form, you will confirm your identify and enable us to:

• Contact you if necessary.
• Respond to your queries, applications or requests.
• Manage the service requested, assess your application or process your request.
• Send you information relating to your requests by email.
• Send you commercial information and notices of events by email, provided you give your express permission.
• Analyse our website and make improvements regarding our products and services.
• Improve our sales strategy.

 

Consent of the data subject: whenever you make a request you need to complete a form and click the Submit icon. By doing so you expressly acknowledge that you have read and accepted the clause attached to that form or the privacy policy.

All our forms use the * symbol to indicate compulsory data. If you do not complete those fields or tick the box indicating that you have read and accepted the privacy policy, you will not be allowed to submit the information. The following formula is normally used: "□ I am older than 14 and have read and accept the Privacy Policy."

 

NEWSLETTER CONTACTS

What data do we collect through the newsletter?

By providing your e-mail address on the website, you will be able to subscribe to our Newsletter, which will be sent to you at that address.

We will store only your email address and send you regular emails, until you unsubscribe or we stop sending those emails.

The option to unsubscribe will be provided in all emails. Your subscription to our Newsletter enables us to:

 

• Manage the service requested, assess your application or process your request.
• Send you information relating to your requests by email.
• Send you commercial information and notices of events by email, provided you give your express permission.
• Analyse our mailing list and make improvements regarding our commercial strategy.

Consent of the data subject: To subscribe you will need to tick a box and click the Submit icon. By doing so you expressly acknowledge that you have been informed about the privacy policy and have expressly consented to receiving the newsletter.

If you do not tick the box indicating that you have accepted the privacy policy, you will not be allowed to submit the information. The following formula is normally used: "□ I am older than 14 and have read and accept the Privacy Policy."

 

CUSTOMERS

Which of your data do we use?

The data we use enables us to:

• Prepare estimates and follow them up through communications between both parties.
• Send you information relating to your requests by email.
• Send you commercial information and notices of events by email, provided you give your express permission.
• Manage the administrative, communications and logistics services provided by the Data Controller.
• Bill and declare the appropriate taxes.
• Perform the relevant transactions.
• Implement control and recovery procedures.

 

QUALITY SURVEYS

What data we use from surveys?

Survey data enables us to:

• Evaluate the level of quality of the service dispensed.
• Improve the services offered in compliance with the ISO.

Legally the person surveyed must give their express consent.

 

SUPPLIERS

What data do we use from our suppliers?

Your data enables us to:

• Send you information relating to your requests by email.
• Send you commercial information and notices of events by email, provided you give your express permission.
• Manage the administrative, communications and logistics services provided by the Data Controller.
• Manage billing.
• Perform the relevant transactions.
• Bill and declare the appropriate taxes.
• Implement control and recovery procedures.

Legally you must agree to a contractual relationship or failing that, consent to contacting us or offering us your products by any means.

 

SOCIAL NETWORK CONTACTS

What data we use from social networks?

• Data from social networks enables us to: Respond to your queries, applications or requests.
• Manage the service requested, assess your application or process your request.
• Relate to you and create a community of followers.

You must agree to a contractual relationship in the relevant social network or consent to its Privacy Policies:

Facebook: http://www.facebook.com/policy.php?ref=pf
Twitter: http://twitter.com/privacy
Linkedin: http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Google: http://www.google.com/intl/es/policies/privacy/
*(Google+ and Youtube)

 

How long will we store the personal data?

We may only check or erase your data on a limited basis if you have a specific profile. We will process your data until you stop following us, unfriend us or stop clicking our "like", "follow" or similar buttons.

You must perform any correction of your data or restriction of information or posts through your profile or user settings in the social network itself.

 

JOB APPLICANTS

What data do we use from your CV?

Your data enables us to:

• Organise employee recruitment processes.
• Arrange job interviews and assess your candidature.
• If you have given us your consent, we will be able to forward your CV to affiliates or similar companies, the sole aim being to help you find employment.
• By ticking the box agreeing to the privacy policy, you consent to us forwarding your job application to our other group companies, the aim being to include you in their staff recruitment processes.

One year after receipt of your CV, we will securely destroy it.

Legally you give your unequivocal consent upon sending us your CV.

 

Do we include personal data of third parties?

No, in general we only process data provided by its owners. Should you provide us with the data of third parties, you must have informed them and secured their consent in advance. Otherwise we bear no liability for breach of this requirement.

 

Do we include personal data of children?

We do not process the personal data of children under 14. Do not provide your data if you are under that age. Do not provide the data of third parties under that age. JLCA & AS. LAWYERS, S.L bears no liability for breach of this provision.

 

Will we communicate electronically?

• We will only communicate with you electronically to manage your application if you have provided us with your contact details.
• We will only send you marketing communications if you have expressly authorised it.

 

Which security measures do we apply?

You can rest assured that we have adopted a high level of protection of the personal data we handle, and we have installed all the technical measures at our disposal based on the state of technology to prevent loss, misuse, alteration and theft of your personal data, as well as unauthorised access to it.

 

Who will be the recipients of your data?

Your data will not be transferred to third parties, unless there is a legal obligation. Specifically it will be forwarded to the Tax Administration State Agency, banks and financial institutions to enable the service rendered or product purchased to be invoiced. It will also be transferred to the data processors required to execute the agreement.

In the event of purchase or payment, if you choose any application, website, platform, bank card or other online service, your data will be transferred to that platform or processed in its environment, always as securely as possible.

At our behest, the web development and maintenance company or hosting company will have access to our website. They will have signed a service provision agreement obliging them to maintain the same level of privacy as us.

Upon using applications from the USA, any international data transfer will be made under the Privacy Shield agreement, which guarantees that software companies based in the USA comply with European data protection policies on privacy.

 

What rights do you have?

• The right to know if we are processing your data or not.
• The right to access your personal data.
• The right to request rectification of your data should it be inaccurate.
• The right to request erasure of your data should it no longer be needed for the purposes for which it was collected or should you have withdrawn your consent.
• The right to request a limitation on the processing of your data in some scenarios, in which case we will only retain it under the current legislation.
• The right to data portability, the data being provided to you in a commonly used or machine readable structured format. If you prefer, we can send it to the new data controller designated by you. This is only valid in certain circumstances.
• The right to file a complaint to the Spanish Data Protection Agency or supervisory body, if you believe we have not served you correctly.
• The right to revoke your consent for any processing to which you have consented, at any time.
• If you change any of your details, please let us know so that we can keep them up to date.

 

Would you like a form enabling you to exercise your rights?  

• To exercise your rights, please ask us for a form by email, or please use a form prepared by the Spanish Data Protection Agency or third parties if you prefer.
• Those forms must be signed electronically or be accompanied by a photocopy of your National Identity Card (DNI).
• If you represent someone, you must attach a copy of their DNI or sign the form using their electronic signature.
• Forms may be submitted in person or sent by letter or email to the address of the Data Controller at the start of this text.

 

How long does it take us to respond to the exercise of your rights?

Depends on the law. However, it takes at most one month from your application and two months if the topic is very complex and we notify you that we need more time.

 

Do we process cookies?

If we use other kinds of cookies than those required, you may see them in the Cookies Policy accessed from the relevant link on the website home page.

 

How long will we store your personal data?

•  Your personal data will be kept while you maintain any relationship with us.
• Once you terminate that relationship, your personal data will be kept for the terms provided by law, including the term in which the data may be required by a judge or court based on the statute of limitations.
• The data will be kept until the aforementioned legal terms expire, if there is a legal obligation to keep it. In the absence of such a legal term, it will be kept until the data subject requests its erasure or revokes the consent given.
• We will keep all information and communications relating to your purchase or service rendered for the duration of the warranties of the products or services, in case such information or communications are needed to handle possible claims.